About
We go beyond standards in everything we do to provide services with integrity, creativity and compassion.
Who we are
We help people live the lives they choose, whether that’s learning a new recipe, singing along at a concert or receiving 24-hour complex care to stay safely supported at home. Our approach is simple: we focus on what matters most to each person, helping them do what they want to do, not just what they need.
With over 30 years of experience providing care in local communities, we know there’s no one-size-fits-all solution. Every person’s story is different, and we take the time to listen, getting to know individuals, their families and the professionals who support them. This helps us create tailored care that promotes independence, happiness and comfort in familiar surroundings.
From companionship and personal care to support with social activities and short breaks, we’re here to help people stay connected, confident and in control of their lives. We’re proud to think creatively and go the extra mile to make every day meaningful and to make every person smile.
CQC
Registered quality
30+
Years experience
500+
Individuals supported
24/7
Care available
100%
Person-centred
Real stories, real impact
Meet Sylvia, whose life transformed with the right support
"I'm going out raving"
Sylvia developed agoraphobia after the loss of her parents and rarely left the house. Working with Sylvia over time has built up her confidence and now there’s no stopping her!
From Elvis concerts to ghost hunts, she now has the support to do anything she chooses.
Sylvia’s story shows how the right care can transform lives, helping people move from isolation to independence, from fear to confidence.
Senior leadership
Jane Hancock
Overseeing all regulated services across both our locations, ensuring compliance and continuous improvement in care quality.
Charlotte Pendergast
Northern operations lead with a commitment to expanding quality care services and building strong community partnerships.
Laura Evans
Leading our northern care teams with expertise in regulatory compliance and delivering outstanding care outcomes.
Raj Chahal
Driving strategic growth and operational excellence across our southern region with a focus on person-centred care delivery.
Gemma Ayres
Managing day-to-day operations in the south, maintaining CQC standards and championing staff development.
Lorraine Morgan
Coordinating health and social care services in the south, building strong relationships with local authorities and healthcare partners.
Testimonials
Jo-Ann, mum of Megan supported by ENS Care & Support
Angela, mum of Mark supported by ENS Care & Support
Anthony, brother of Victoria supported by ENS Care & Support
Our journey so far
For three decades, ENS has been at the forefront of delivering exceptional, person-centred care across the UK. What began as a small team with a big vision has grown into a trusted partner for families, commissioners and healthcare professionals seeking quality care solutions that truly make a difference.
Our journey has been shaped by an unwavering commitment to our core values: treating every individual with dignity, investing in our people, and continuously raising the bar for what quality care looks like. Each milestone in our history represents not just business growth, but the countless lives we’ve had the privilege to support and the families who have placed their trust in us.
"We go beyond standards in everything we do to provide services with integrity, creativity and compassion."
ENS Care & Support vision statement
Our values
Integrity
Over the years we've learnt that in order to develop strong working relationships with our clients and staff we need to be open and honest.
our team
We work to strong ethical standards and follow all relevant best practice guidance. We acknowledge, reflect upon and learn from mistakes, and value transparency with individuals, families and other professionals.
Our values
Creativity
The sectors we work in are constantly evolving, we confront this challenge by always trying to come up with new and creative solutions.
our team
We work in a person centred way, offer flexibility and will take calculated risks to enable those we support to experience life in a way they choose.
Our values
Compassion
Every member of our team feel passionately about helping every individual we support to live their lives the way they want to.
our team
We place an emphasis on supporting the holistic wellbeing of our staff to enable them to provide compassionate support. We ensure that the needs and wishes of the individual are at the centre of our support.
